Privacy Policy

Association of Malaysia Credit Recovery Agencies (AMCRA)
Website: amcra.com.my
Last updated: Dec 01,2025
1. Introduction

This Privacy Policy explains how the Association of Malaysia Credit Recovery Agencies (“AMCRA”, “we”, “us”, or “our”) collects, uses, and protects your personal and organizational information when you interact with our website, submit an enquiry, or apply for membership.

We are committed to safeguarding your information in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

By using this website or submitting any form, you agree to the practices described in this Privacy Policy.

2. Personal Data We Collect
A. Enquiry Form

When you submit an enquiry, we collect:

  • Name
  • Email address
  • Phone number
B. Membership Application Form

When you apply for membership, we collect additional data, including:

  • Name of Company / Organization
  • Registration Number of Company / Organization
  • Contact Person Name
  • Contact Person Email
  • Contact Person Phone Number
  • Any other information you voluntarily provide in the form

This information is required for processing your membership application and for association administration purposes.

3. Purpose of Collecting Personal Data

We collect and process your data for the following purposes:

For Enquiries
  • To respond to your enquiry
  • To communicate with you regarding your request
For Membership Applications
  • To process and evaluate membership applications
  • To verify company or organizational identity
  • For internal records and membership administration
  • To communicate matters related to membership, events, updates, meetings, or compliance
  • To maintain accurate records of members and contacts
General Purposes
  • To comply with legal and regulatory requirements
  • To protect the rights and interests of AMCRA

We do not use your data for marketing unless you consent.

4. Disclosure of Personal Data

We do not sell or rent your information.

Your data may only be disclosed to:

  • Government or regulatory authorities when legally required
  • Professional advisors (e.g., auditors, legal counsel) if necessary
  • Internal committees or administrative personnel for membership processing
  • Any party you have given explicit consent to

All disclosures follow strict confidentiality requirements.

5. Data Security

We implement appropriate security measures to protect your information from:

  • Loss
  • Misuse
  • Unauthorized access
  • Disclosure
  • Alteration
6. Retention of Personal Data

We retain your data only for as long as necessary:

  • For enquiries → until the enquiry is resolved
  • For membership → for the duration of the membership and a reasonable period afterward for administrative or legal purposes
  • As required by Malaysian laws

After this period, your data will be securely deleted or anonymized.

7. Your Rights Under the PDPA

You may:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of data when no longer necessary
  • Withdraw consent to processing (may affect membership status)

To exercise these rights, please contact us.

8. Contact Information

For any questions, requests, or concerns about this Privacy Policy, please contact:

Association of Malaysia Credit Recovery Agencies (AMCRA)
Email: secretariat@amcra.com.my
Website: amcra.com.my

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Dec 01, 2025” date.